Frequently Asked Questions

What is Jambu?

Jambu is a footwear brand offering comfortable women’s shoes designed for everyday wear and outdoor adventures.

Are Jambu shoes good for walking?

Yes. Jambu shoes are designed with cushioning, flexible outsoles and supportive footbeds for walking and everyday comfort.

Are Jambu shoes good for travel?

Yes. Many Jambu styles are lightweight, comfortable and designed for walking-intensive travel and everyday adventures.

Are Jambu shoes waterproof?

Select Jambu styles are water-ready or water-resistant. Check each product description for specific details.

Are Jambu shoes good for hiking?

Many Jambu outdoor styles are suitable for light hiking, trail walking and outdoor activities.

What makes Jambu shoes different?

Jambu combines comfort technology with outdoor-inspired style, including cushioning, flexible outsoles and All-Terra traction on select styles.

How do I choose my Jambu shoe size?

Jambu shoes generally follow standard U.S. sizing. Check the size guide on the product page before ordering.

What is Jambu’s return policy?

Eligible Jambu shoes purchased on Jambu.com can be returned within 35 days of shipment. Final Sale items are not eligible for return.